Quick Answers Before You Join
Most avoidable mistakes happen when a user skips checking the final XI or picks a contest for its headline prize number rather than its actual fit. Run through the practical details below first — account access, points, bonus rules, contest lock, and withdrawal conditions.
Four Fast Checks Before You Pay an Entry Fee
A two-minute review here prevents most of the rushed entries that end up costing more than they teach. Run through these before you tap confirm.
Account access
Confirm your login and verification status are current before a contest is close to filling. Fixing account access during the last few minutes rarely goes smoothly.
Final XI status
A player who is not in the confirmed playing side cannot score anything for your team. Wait for the toss when a slot in your XI is still uncertain.
Contest risk fit
Match the room to how confident you actually are in the lineup. A mega contest and a head-to-head room reward very different kinds of teams.
Bonus and withdrawal terms
Read how bonus credit is applied and how withdrawals work before you rely on either one. Terms that look simple on the surface often have a condition attached.
Account, Points, Bonus, and Withdrawal Answers
How do I verify my account?
Use the phone number or email you registered with, complete the OTP step, and keep your KYC documents ready if a contest requires verification before payout. Do this well before matchday, not while a lock timer is running.
What happens if my player does not start the match?
A player left out of the final XI scores zero fantasy points regardless of how well your overall team is built. This is why waiting for confirmed lineups matters more than any single stat you might read beforehand.
How are fantasy points calculated?
Points come from real match actions — runs, wickets, catches, strike rate, economy rate, and multiplier bonuses for your captain and vice-captain. For the full breakdown by format, see our points guide.
How do bonus credits work?
Bonus credit is not identical to cash. It usually applies to specific contest types, carries an expiry window, and may affect how winnings are withdrawn. Check the terms on the offer itself before assuming it behaves like your main balance.
When does a contest lock, exactly?
Every contest has its own lock time tied to the match start or toss. Once locked, you cannot edit your team, swap your captain, or join that room. Finish your edits with a comfortable buffer instead of racing the countdown.
How do withdrawals work?
Withdrawals typically require a verified account and go to the payment method linked to your profile. Processing can take longer during high-traffic match windows, so avoid assuming an instant transfer near big fixtures.
What is the most common mistake new users make?
Skipping the final XI check or picking a contest only because the total prize pool looks large. Both mistakes are avoidable with a two-minute check before you pay an entry fee.
Still Have a Question?
For IPL-specific rules around lineup lock timing and Impact Player scoring, check the IPL quick answers page. For anything account or payment related that isn't covered here, reach our support team before contest lock.